Terms & Conditions

TERMS OF USE 

Please read these terms carefully, by accessing and using this website, you agree to MaFé Bento’s following terms and conditions. 

Policy Accuracy & Liability
While we strive to keep the information accurate and up to date, we make no guarantees regarding its accuracy, timeliness, completeness, or suitability for any purpose. You understand that errors or inaccuracies may exist, and we are not liable for them to the fullest extent allowed by law.

User Responsibility
Any use of the information or materials on this site is at your own risk. It is your responsibility to ensure that any products, services, or information obtained through this website meet your needs.

Intellectual Property
The design, layout, graphics, and other content on this site are owned by or licensed to us. Reproduction or use of these materials is not allowed except as permitted by our copyright notice.

Trademarks
Any trademarks displayed on this site that are not owned or licensed by us are properly acknowledged.

Governing Law
Unauthorized use of this website may result in a claim for damages and/or constitute a criminal offense. Your use of this website, and any disputes arising from it, will be governed by the laws of Singapore.

Third-Party Websites, Applications & AdsThis website may include links to third-party services such as third-party websites, applications or ads. By clicking on such a link, we will not warn you that you have left the Services. Mafe Bento does not control and is not responsible for Third-Party Links. We provide Third-Party Links as convenience, and do not review, approve, monitor, endorse, warrant or make representations with respect to them. 

Delivery Policy

We deliver between 7:00 AM and 7:00 PM, and our Customer Service team is available from 9:00 AM to 6:00 PM. For same-day delivery, please place your order at least 2 hours before your desired delivery time. Orders may be delayed in the event of bad weather, traffic, or other unforeseen circumstances to ensure the safety of our delivery drivers. 

Order policy

Orders for groups, monthly plans, or special events should be placed 1 to 3 days in advance to ensure availability. For individual orders, we provide self-collection only at Lau Pa Sat Stall 8, 18 Raffles Quay, Singapore 048582. If you place a group order totaling more than SGD 120, delivery is completely free. 

Customers are responsible for reviewing their order and delivery details in the confirmation provided. We are not liable for additional charges resulting from customer errors or oversights. Orders canceled on the day of the event are non-refundable. We recommend reviewing your order carefully and reaching out to Customer Service in advance if any changes are necessary. 

Payment Policy

By placing an order through your Account, you agree to pay the applicable prices and charges in effect at the time of the order. Payment remains due whether or not you personally receive the products. Payment should only be made via PayNow, PayLah, QR Code, Bank Transfer, UEN, or Corporate Monthly Billing (subject to approval). Please select your preferred method at checkout to complete your purchase smoothly.

Menu Changes

All prices and menu information are effective immediately and may change at any time without notice. To maintain freshness and accommodate seasonal availability, we may substitute dishes with options of equal value without prior warning. Promotional items may also be updated, modified, or withdrawn as needed. Please note that food images are for illustration only and may not match the final dish exactly.

Policy Changes

Although changes to our website may be minor, we may update or change it at any time without prior notice. We encourage visitors to frequently check our website for any updates. Your continued use of the service after any change in policy will constitute your acceptance of such change.